We have been doing this for twenty years. First as Tinthumb, now as Kove.
Web consultancySwansea / London
The web consultancythat does not disappearafter launch.
Kove is a web consultancy for established, specialist businesses. Insurance firms, healthcare companies, professional services. We build carefully, then we stick around.
Clients and partners, past and present, across twenty years.
Oxford UniversityAtlas
VentureRapidCircleVMUSAPlanbitionPique
TechnologiesFC UnderwritersOraLivaGrand River InuranceOhio State University
MetricNetApto Insurance Advisors
The short version
01
02
03
A small, named team. You will know who is working on your site because you will have met them.
The work starts once your website is launched. Care, speed, security and improvement, month after month.
Recent work
Twenty years of it. Here is the recent stuff.
Six recent relationships, across insurance, healthcare, SaaS and technology.
01
Insurance
Apto Insurance Advisors
US insurance agency. Site rebuilt as a fast static build, WordPress removed, launched July 2026, with an ongoing arrangement covering search, content and growth.
↗02
Healthcare diagnostics
OraLiva
Consumer-facing site work including a provider locator prototype, comparison content and page performance. A technical, regulated subject handled without the copy going grey.
↗03
Insurance
Grand River Insurance
Site work plus social and LinkedIn content in the company voice.
↗04
Insurance
Prairieland Insurance
Brand system built around deep navy and prairie yellow, typography, and site presence to match.
↗05
SaaS and planning software
Planbition
WordPress theme customisation and multilingual content management. Long-running relationship.
↗06
Technology partner, US
Pique Technologies
Joint delivery on a multi-site hospitality estate: managed services scoping, redesign concepts, and ongoing collaboration. The client kept asking for the same names, which is rather the point.
↗Our promise
We put this in writing.
Most agency horror stories are about what happens after the invoice clears.
You will never be locked out.
Hosting sits in your name. Every login, every password, every file, available to you whenever you ask. We hold keys for you, not over you.
The site is your property.
You own what you pay for. Move it to another host, hand it to another agency, paint the whole thing pink. It is your site and your brand, and you can do what you like with both.
We are always around.
Site changes, file access, security checks, something odd on a Tuesday afternoon. Tell us and Steve, Sam or one of the team will come straight back to you. We do not go quiet after launch.
We keep things purring.
So you do not need another rebuild in a year. Speed kept high, security monitored, monthly checks done, and suggestions offered as the web changes underneath us all.
Services
Build, then look after. In that order.
Design and build.
New sites for specialist businesses. Fast, secure, built to be owned rather than rented. We work with your brand, not over it, and nothing ships that reads like it was generated in a hurry.
Ongoing care.
The purring bit. Security monitoring, speed kept where it should be, monthly issue scans, small changes turned around quickly, and improvement suggestions as technology moves. Priced as a simple monthly arrangement, cancel whenever, because the promise page means what it says.
Growth, search and content.
SEO that starts with what your customers actually type, content written by people who read it back out loud, and visibility work for the new question: not just how you rank on Google, but whether AI tools can find and recommend you at all.
Consultancy and audits.
A senior pair of eyes before you spend money. Digital clarity audits, redesign judgement calls, second opinions on quotes you have had from elsewhere. Sometimes the most valuable thing we say is do not build that.
Proactive by default.
We put analytics on every site we look after, whether or not search is part of the brief. Then we read them. If your enquiry form is losing people on mobile, or one page is quietly doing all the work, you will hear it from us first.
The people who answer your emails.
Kove is the new name for Tinthumb, a consultancy that has been building and looking after websites for twenty years. The name changed. The people, the clients and the phone manner did not.
SJ
Founder
Steve Jenkins
Twenty years of websites, hosting, and telling clients the truth about both. Your first call and usually your last one too.
SM
Projects
Sam Medriano
Keeps every job on the rails and every client in the loop. If Steve is the front of house, Sam is the reason the kitchen runs.
RK
Development
Rahul K
Builds the things. Fast, tidy, and allergic to bloat.
AR
Design
Arief Rachman
Makes it look right, and knows the difference between right and merely fashionable.
Insights
Notes from the workbench.
Short pieces on websites, search, AI visibility and the odd thing we found in a client's analytics.
First as Tinthumb, now as Kove.
What the stats have been telling us.
You will never be locked out.
Contact
Say hello.
Say hello.
A human replies.
Email us or use the form; either way it lands with Steve or Sam, not a ticket queue. We reply quickly, usually the same day, and the first conversation costs nothing and commits you to less.